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Order management
Last updated on Mar 17, 2025
Lesson completion time: 5 min
In this course:

Create a seamless post-purchase experience for you and customers. 

After completing this course you should be able to:

  • Learn how to manage your orders quickly and efficiently 

  • Provide exceptional customer service via customized templates and high-quality content 

  • Manage your returns and disputes 

Walmart Returns 101

At Walmart, we want to take the stress out of returns for both you and the customer. In this lesson, you’ll learn about the Walmart Marketplace Canada returns process and the minimum requirements you’ll need to meet to process successful returns.

Learn more- Marketplace Returns Policy.

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About Walmart Canada

Walmart Canada helps Canadians save money and live better. Quality products at everyday low prices - that's the promise Sam Walton made when he started Walmart and it's as true today more than 50 years later. We believe in innovation and continue to grow by adding new services like pickup, online grocery, and mobile app shopping. Walmart.ca is visited by more than 1.5 million Canadians daily, who can choose from millions of items sold by Walmart and third-party sellers to fit their needs. We make sure their service experience is as amazing as it is in our stores around the world.

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